Clients reviews about urHealthcare Urgent Care and Primary Care Rocklin

I recently saw Dr. Fakiri for the first time to establish care as my new primary care provider, and I couldn’t be more pleased with the experience. Dr. Fakiri was incredibly attentive, took the time to explain things clearly, asked thoughtful follow-up questions, and provided insight that made me feel both informed and cared for. Their bedside manner was warm, respectful, and reassuring — and that extended to the entire support staff, who were equally kind and professional. My son also saw Dr. Fakiri and received the same level of exceptional care. He walked away feeling heard, respected, and equipped with sound medical advice. It's such a relief to have found a provider who treats both of us with such genuine care and clarity. Highly recommend! ~ Julie K

The entire staff on my 1st visit (Rocklin, CA) ... the Receptionist Admin, Nurse's Mandeep & Carrie, and Dr Fakiri were exceptional, efficient & considerate to my disability being DEAF. Both Professional, medical expertise & personal kind gentle care a plus (and I've seen my fair share of Dr's thru the years as I'm a Cancer Survivor). *** And ALL had warm smiles, which goes along ways. *** The visit was in a timely manner. The office/wait room had medical literature brochures, business cards, electronic appt sign in, refrigerator w/bottled water for patients, kids room & plenty of seating. The nursing station & exam rooms were spacious, organized & clean. Truly awesome Patient Robyn Gray ~ Author M

I was so disappointed with my primary doctor after years of sub-par care that it was time to make a change, I'm so glad I did. I was fortunate to come across urHealthcare in Rocklin. As a new patient I was able to get a appointment the same day. The front desk was both friendly and attentive. My wait to see Dr. Dilip was long but that's understandable as I was a walk-in and didn't have a appointment. Dr. Dilip was a true gentleman and was actually open to my concerns. I had a better interaction with Dr. Dilip in one visit than I had with my previous Dr. In 24 months. I'm looking forward to my follow-up visit as I'm not getting any younger, but I feel urHealthcare is really concerned about the health of their patients. ~ Kurt W

I'm actually responding for my Granddaughter, Kaytlyn Byrd, who recently saw the doctor there. She could not stop talking about what a wonderful doctor she was - actually listened to her and answered her questions in a way she could understand. In order to understand how excited she was, you would have to know the struggles she has had with other supposed doctors over the last 3 years. It's been a horrible experience. So, on behalf of Kaytlyn, thank you from the bottom of my heart. Unfortunately, it doesn't look like (per her insurance) she will be able to continue with your doctor which saddens us so much. But, thank you for how you have helped her so far. Much appreciated. Dottie Hawkins Grandmother ~ dottiehawkins

I will definitely be a returning patient at urHealthcare. Each person was kind and welcoming. The facility is clean and tidy. It was a remarkably peaceful environment. I was treated with respect and dignity. The nurse and doctor were efficient and thorough. There was an unavoidable minor issue confirming my insurance. They took the time to resolve it and regularly checked in with me as I waited. I happened to be the only patient in the waiting room at the time. They do get very busy sometimes, I’m told. The things that stood out for me were the level of professionalism, calm atmosphere, and dedication to their patients. I highly recommend this office! ~ Kyla R

If you want to go to a place where you want to feel comfortable and relieved this is the place. UR Healthcare will be a choice for me and my family members forever. If i want to recommend a health care facility to any friend this place would be the one. The place is well organized, the registration is fast and easy, they got affordable and reliable memberships, the equipments are brand new and updated to the latest versions, and the staff is amazingggg. I went there for a consultation and i would not regret my choice. The thing that got me is how friendly and helpful the staff are. Specifically there was a gentlemen called mr. Maroof, he helped me through the whole experience he introduced and explained every detail that i needed to know. This is hundred percent recommendation for people who are looking for a place where they want to feel safe and heard. I guarantee that your cure is in here. ~ Omid O

Great team here at URHealthcare in Rocklin. From the staff at the front desk to the ones that unfortunately have to put me on the scale to the physician, assistant to was incredibly thorough confirmed all my needs and for a first time visit made me feel very well taken care of. Keep it up because I’m a very broken man And I need some fixing. Here’s to getting healthier each and every day oh yeah, should I mention the fact that I could get in as a new patient to the very next day? if I didn’t, I just did. ~ C T

urHealthcare Urgent Care & Primary Care Urgent Care is Amazing! The wait is never long and I'm being seen in a room before I know it unlike the hospital which takes hours and hours to be seen. Everyone is very kind and friendly here it's actually the best experience I have ever had at a medical office or hospital. Professional and extra clean too. I HIGHLY RECOMMEND them for any and all of your medical needs. Thank you urHealthcare Urgent Care & Primary Care Urgent Care I'm so thankful your the Urgent Care in my area. 🙏 ~ Rashpal S

My experience at UrHealthCare was truly outstanding! From the moment I arrived with a few of patients from a local homeless shelter, the entire staff was warm, professional, and incredibly caring. The front desk team made check-in a breeze, and our patients were seen promptly with minimal wait time. Every member of the medical team was exceptional—thorough, attentive, and dedicated to ensuring I understood my care plan. They answered all questions with patience and expertise, creating a supportive and reassuring environment. The clinic itself is spotless, modern, and equipped with cutting-edge technology, which added to my confidence in the care provided. What makes UrHealthCare special is their genuine commitment to patient comfort and personalized attention. They followed up quickly with test results and clear guidance, making every patient feel valued every step of the way. I wholeheartedly recommend UrHealthCare to anyone seeking top-quality medical care in a welcoming setting. Thank you, UrHealthCare team, for an exceptional experience and all of our patients are thankful ~ Swaiman S

I was a Kaiser patient for 6 years and I experienced lots of ups and downs. However I had to change my insurance due to lack of care on recent visits and switch back my insurance. I was hopeless until I found them and they helped me a lot. Now im glad I left Kaiser and came to them instead. They finally found my problems and have helped me through my problems. I just can’t thank them enough for giving my life back. ~ Nima V

I had a bad sore throat and body aches that weren’t getting better, so I stopped by urHealthcare without an appointment. Even though they were seeing a lot of patients, I didn’t wait long. Dilip took the time to listen, asked the right questions, and clearly explained what was going on. I left with a prescription and solid instructions. The clinic was clean, the staff were kind, and I’ll be following up here if anything else comes up. ~ Jeanet E

A Wonderful and Caring Clinic! My wife and I have been patients at this clinic, and we couldn't be happier with the care we've received. The entire team is professional, welcoming, and truly dedicated to their patients' well-being. A special thanks to the manager, Muhammad Erfan Maroof, for creating such a positive and supportive environment. We highly recommend this clinic to anyone seeking excellent therapeutic care. ~ mahmoud t

I had a wonderful experience and was taken care of well. I did a video visit for my pink eye/eye flu and though my laptop was giving me a hard time connecting the audio, the MA there did a great job in placing my call over the phone and the video over my computer. The physician assistant ‘ natalya” was very sweet and gave me comprehensive care . Making a follow up with them was also easily doable. Highly recommend. ~ priyanka s

Alondra was great she got me checked in really quickly and I didn’t have to fill out pages and pages of paperwork. I got seen right away even though I was a walk in. Doctor Fakiri listened to me and was able to identify the problem and gave me solutions to solve it. They were also very great at providing a doctors note so that my accommodations could be met at work. Will definitely be back if I have any more ailments! ~ Leiana L

Renata the Nurse Practitioner is professional, caring and pays attention to detail. She is kind, patient and doesn't make me feel rushed like most urgent care places do. She took the time to answer all my questions and address my concerns about my health issue. She followed up with me and made sure I was taken care of. I greatly appreciate Renata and I will visit her in the future. I have recommended her to all my friends and family. ~ MARLA M

I'm absolutely happy and grateful to all stuff! Always respectful and kind. Doctor Nataliya is great. Very professional and never in rush always takes time to make sure that patient is in the best good care. Always answers on all questions and patient concerns. Never a problem with making appointments or waiting to long. Thank you for your care and kindness! ~ Lidia M

I have seen many doctors in the past year from being ill, but Dr, Fakira surpasses any doctor from Sutter Medical in excellence. She is very attentive and caring and listens to you. The facilities are great and everyone there is very nice. Very close to my home so I chose her to be my main doctor. Hospitals are very crowded, so this is the best place I have seen so far. ~ Sofia H

Great experience at this facility! The location is convenient, and the office is clean with a smooth and prompt check-in process. The doctor was knowledgeable, pleasant, and took the time to answer all my questions and concerns. I also appreciated the in-house lab, which made testing easy, and the timely follow-up on my results. Highly recommend! ~ melissa h

All staff from reception Ms Alondra to the meical asst Carie to my NP Ramneek every one are so nice and very accommodating. I feel that i belong in this office as my new PCP 🫡🥰🤗 thank you for all you do guys. When you enter the office i can sense and feel that people inside have good souls and nice people 👌 keep it up 👍 ~ Mary D

I enjoyed both my visits, the first I talked with the nurse practitioner and she gave me a lot of information about my diet which most medical practitioners don’t do. I appreciated that. My second visit I met with the doctor who helped me with my health issues and got me the care I needed. Good place to go for urgent care and doctor visits. ~ Anne H

I could not have been happier with my visit at urHealthcare in Rocklin. The staff were all very professional and provided excellent care. I was seeking a new primary care physician since mine had retired a couple of years ago and found it. I am looking forward to furthering my healthcare journey with Dr. Fakiri and her staff. ~ Sarah B

Very nice place, 5 minutes from my home. So grateful they take my mom’s insurance. She was treated very nice, with patience and kindness. Very thorough assessment , they go into details and listen to you. So happy I found such a great urgent care and I was told they accept new patients who need a primary care physician. ~ Laura L

I am a patient here since 8 month and this place is the best urgent care that I have been in USA and very professional staff specially Ms.Natalya and the Manager Erfan the best clinical staffs we believe you guys and proud of you 👏 👏Big thanks ❤️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ~ Murtaza Q

Great clinic with a welcoming atmosphere! The front desk staff are friendly and helpful, making check-in quick and easy. The medical team is kind, professional, and truly cares about their patients. Doctor is nice, both caring and loving Highly recommend! ~ Hedyatullah S

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